若查到帳單紀錄標示"[即時網上付款] ",則代表帳單仍未完成付款，請重新完成付款 或 聯絡客戶服務熱線 2394-3113 尋求協助。
If the customer has not received the relevant login information or service status notification and is not sure whether to complete the bill payment, it is recommended that you should log in to hostingspeed.net to check the transaction record in the bill payment, if your invoice shows "Paid-Thank you", which means that the bill has been paid successfully.
If you find your invoice shows "[instant online payment]", it means that the bill has not yet been paid. Please complete the payment again or contact our customer service hotline 2394-3113 for assistance.
Please refer to our website for your payment: http://hostingspeed.net/account/payment_method.php
Online credit card payment
It normally takes about 15 to 20 minutes (24-hour automatic) from payment to service activation, and the relevant login information will also be sent to your registered email address.
Other payment methods
After settling your payment, please send your transaction record to our email: firstname.lastname@example.org.
When we receive your email, we will verify and activate your account during the office hour, and the relevant login information will also be sent to your registered email address.
**Some service might takes 2-3 days for activation. Please contact us in Helpdesk for more information.