常見問題 FAQ
客戶服務 帳項查詢 表格下載
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帳項問題
- 舊有寄存計劃的價格 Pricing for Legacy Hosting Plans
- 線上付款常見問題 Online Payment FAQ
- 如何掃描二維碼使用FPS付款 How to pay via FPS by scan QR code
- 如何使用微信支付付款 How to pay via WeChat PAY HK
- 如何使用支付寶HK付款 How to pay via AlipayHK
- 如何使用Tap & Go消費券付款 How to pay via Tap & Go with Consumption Voucher
網頁寄存
- 申請寄存服務指南 How to apply hosting service?
- 常用登入途徑/電郵設定/DNS設定 Common Login URL/Email setting/DNS Setting - ASP.NET(Plesk) / CPanel / Microsoft Exchange email
- 你們的服務可以架設論壇 (如 Discuz!) 嗎？ Can we build a Forum with your hosting?
- 我在Hosting Speed已購買的域名，如何申請寄存服務? How to apply new hosting for my current domain?
- 可否即時網上將我的寄存計劃更改/升級/降級? Can I change/upgrade/downgrade my hosting plan online?
- 需要多久的時間我的網站才可被瀏覽? When will my website be activated?
FAQ
- Hosting Speed 登入失敗及重設帳戶密碼 Login failure and reset account password
- 如何購買及驗證 SSL？How to purchase and config SSL?
- 帳單問題 - Outlook內郵件文字亂碼解決方法 Invoice (Traditional Chinese) failed to display in Outlook
- 如何應對卡巴斯基自動封鎖及移除帳單上的PDF My Kaspersky anti-virus software removed my PDF invoice
- 如何提交求助桌ticket? How to submit or reply Helpdesk ticket
- 若我網上成功申請服務，但收不到確認電郵，怎辦? What to do if I haven't receive confirmation email of my new service??